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cashback betsul:Jogos de Cassino Emocionantes: Descubra a emoção dos cassinos online com uma variedade de jogosExecutive summary
Following the review of the Gambling Act 2005, the gambling white
paper published in April 2024 set out the 🫰 government’s plans for modernising the
regulation of the gambling sector. It outlined a comprehensive package of measures to
introduce robust 🫰 new protections against gambling-related harm, targeted to minimise
disruption for the millions of gamblers who participate with no ill effects.
One 🫰 of the
key proposals in the white paper was the introduction of a stake limit for online slots
games. This 🫰 is in line with one of the Review’s overarching objectives, of ensuring an
equitable approach to the regulation of online 🫰 and land-based gambling, and responds to
the evidence of specific risks associated with the availability of high stakes play on
🫰 online slots games.
The white paper committed to consulting on a stake limit of between
£2 and £15 per spin to 🫰 structurally limit the risks of harmful play including large
losses, binge play, and loss chasing. This document sets out four 🫰 options for
consideration and consultation:
a maximum online slots stake limit of £2 per spin
a
maximum online slots stake limit of 🫰 £5 per spin
a maximum online slots stake limit of
£10 per spin
a maximum online slots stake limit of £15 per 🫰 spin
In addition, the white
paper committed to consult on slot-specific measures to give greater protections for 18
to 24 year 🫰 olds who the evidence suggests may be a particularly vulnerable cohort. In
regard to that cohort specifically, this document sets 🫰 out three further options:
a
maximum online slots stake limit of £2 per spin for 18 to 24 year olds
a maximum 🫰 online
slots stake limit of £4 per spin for 18 to 24 year olds
not introducing a specific
statutory stake limit 🫰 for 18 to 24 years olds (meaning they could access the general
maximum limits above), but instead introducing specific requirements 🫰 on operators to
consider age as a risk factor for gambling-related harm which could justify a range of
mitigations, including 🫰 limiting access to higher staking opportunities on a
case-by-case basis
Alongside consideration of the options above, this document also
consults on 🫰 details to support the effective implementation of the policy, including
the meaning of ‘online slots games,’ ‘maximum stake’ and ‘spin/ 🫰 game cycle’.
The
purpose of this consultation is to ensure that the government is able to consider the
best available evidence, 🫰 including on the impact of each option, when finalising policy
decisions. A consultation stage impact assessment including a cost/benefit analysis 🫰 is
being published alongside this document. The consultation will be open for 8 weeks,
closing at 11:55 pm on 20 🫰 September 2024. We encourage all of those with views or
evidence on the options above to make submissions via the 🫰 online survey by that point.
The government will then publish a formal response to set out our decision and
reasoning 🫰 before implementing the changes. Any changes to the law will be made by
secondary legislation to create a new licence 🫰 condition on remote gambling
firms.
Chapter 1: Introduction
In Great Britain, there are currently no statutory
limits on the amount people can 🫰 stake on any online gambling products. This is in
contrast to the land-based sector, where electronic gaming machines (offering games
🫰 which are otherwise similar to online slots games) are subject to stake and prize
limits in legislation. There are no 🫰 statutory limits on in person betting or other
gambling products such as games in land-based casinos.
As set out in the 🫰 white paper,
there is strong evidence of product driven risk from online slots games, which is
likely to be exacerbated 🫰 by the ability for operators to offer theoretically limitless
stakes. In line with the formal advice from the Gambling Commission 🫰 and the general
weight of evidence, government has committed to introducing a maximum stake limit for
these games to minimise 🫰 the risk of runaway or rapid losses which can contribute
significantly to gambling-related harm. This measure is designed to work 🫰 in concert
with the wider package of policies in the white paper, including financial risk checks,
data sharing on high 🫰 risk customers, and making online games safer by design.
Context
and the case for a stake limit
Online slots games contribute a 🫰 significant proportion
of operator profits. According to Gambling Commission industry statistics, in the
2024/2024 financial year online slots contributed over 🫰 £3 billion to the industry’s
Gross Gambling Yield (GGY), which totalled £9.9 billion across the whole online and
land-based sector 🫰 in Great Britain excluding lotteries. This made online slots games a
bigger driver of GGY than all online sports betting 🫰 and online bingo combined.
While
participation data is difficult to obtain because many surveys group online slots with
other online casino 🫰 products and sometimes even bingo and National Lottery instant win
games, we know commercial slots have relatively low (albeit growing) 🫰 participation
rates. For the year to March 2024, the Gambling Commission’s quarterly participation
and prevalence data found less than 1% 🫰 of all adults had played any online casino games
(including slots) in the month prior to being surveyed. Figure 1 🫰 below shows data
gathered since the start of the COVID-19 pandemic from major remote operators
representing around 80% of the 🫰 licensed sector on how many accounts actively played
slots games, and the GGY their gambling raised.
Figure 1: Online Slots monthly 🫰 GGY and
active accounts from leading operators (c. 80% of the online market) - March 2024 to
March 2024
Source: Gambling 🫰 Commission, Gambling business data on gambling to March
2024 (published June 2024). Note that individuals can be represented more than 🫰 once if
they hold accounts with multiple operators, and the GGY data may include free
spins.
This combination of relatively low 🫰 participation but high GGY means that online
slots games are associated with one of the highest average losses per customer 🫰 of any
gambling product. Even within this the losses are relatively concentrated, with 1% of
accounts providing over 40% of 🫰 slots GGY according to the data considered in NatCen’s
Patterns of Play research.
While concentrated or high spend does not necessarily 🫰 equate
to harm, there were a number of other signs (explored in full in the white paper) that
online slots 🫰 as currently available involve a number of factors which have been shown
to elevate the risk of gambling-related harm to 🫰 consumers. For example, they are
associated with:
Binge activity - the Gambling Commission’s research into why consumers
gamble found that of 🫰 the 14% of past month gamblers who reported binge gambling, 24%
had done so on online slots - more than 🫰 any other gambling activity.
Engagement by
those who went on to seek support - online slots were the most commonly used 🫰 product by
National Gambling Treatment Service patients in 2024/22; 38.1% had engaged in online
slots compared to 11.7% for remote 🫰 casino games and 16.3% for gaming machines in
bookmakers.
Taken together, the general weight of evidence justifies government action
which addresses 🫰 a key structural characteristic (potential for high losses in a short
period of time) which is likely a key driver 🫰 of gambling-related harm among online
slots users. We acknowledge, however, that further evidence would be useful to inform
precisely what 🫰 the limit should be to achieve the government’s objectives of effective
harm prevention with minimal disruption to those not being 🫰 harmed.
Current
protections
The Gambling Commission introduced new rules in October 2024 to address
some of the potentially harmful characteristics of online 🫰 slots, including to some
degree the potential for large and rapid losses. These included imposing a maximum
speed of play 🫰 of 2.5 seconds per spin (in line with land-based equivalents), banning
losses disguised as wins, and prohibiting features which increase 🫰 the intensity of play
or give an illusion of control, such as ‘slam stops’, ‘turbo modes’, and functionality
which allows 🫰 auto-play or enables concurrent play on multiple slot games. Slots must
also display the money and time spent during a 🫰 session. The Gambling Commission
recently published an assessment of the impact of these changes. It found that the
changes have 🫰 resulted in reduced play intensity with no increase in staking activity in
response to the limit on spin speeds, and 🫰 no significant negative impact on the
enjoyment of the games on gamblers.
Some online operators have also already voluntarily
introduced a 🫰 maximum stake limit for online slots, either in response to certain risk
triggers or as a universal preventative measure. For 🫰 example, Flutter introduced a
maximum stake limit for slots games of £10 per spin across all of its brands in 🫰 2024,
in response to its data that showed £10 was an inflection point where customer risk
levels started to increase 🫰 sharply. According to data provided by Flutter ahead of this
consultation, the measure impacted the 4% of customers who had 🫰 staked over £10 on at
least one spin in the year prior to implementation.
Online slots are also offered
within the 🫰 wider context of licensed online gambling. This means there are a range of
protections at all stages of the user 🫰 journey, from controls on how online slots can be
advertised, robust age and identity verification requirements before accounts can be
🫰 created and slots accessed, and requirements on gambling operators to monitor a variety
of player and play data to identify 🫰 signs of harm and intervene accordingly. As
outlined in the white paper, many of the broader safeguards are being strengthened
🫰 alongside the introduction of a maximum stake limit for slots games to ensure our
regulation is fit for the smartphone 🫰 era.
Next steps
This 8-week consultation on
options will ensure that the government is able to consider the best available evidence
in 🫰 deciding which of the options outlined below to pursue.
Gambling policy is
substantially reserved in Scotland and Wales but devolved in 🫰 Northern Ireland. This
consultation relates to online slots games provided and/ or advertised to customers in
Great Britain, by operators 🫰 who are consequently required to hold the appropriate
licence from the Gambling Commission.
Responses to this consultation will be reviewed
and 🫰 the draft regulations will be revised appropriately before they are laid before
Parliament. The government plans to formally respond to 🫰 this consultation to announce
our decision later this year. We expect any new licence condition to come into force in
🫰 early 2024. Given the relative ease with which operators can adjust slot stakes and the
clear notice of our intention 🫰 to introduce such a change, we will give a minimum of 6
weeks transition period for operators to become compliant 🫰 with the new rules.
Chapter
2: The scope of limits
Under Section 78 of the Gambling Act 2005, the Secretary of
State 🫰 may provide for a specified condition to be attached to gambling operating
licences through secondary legislation. We intend to use 🫰 this power to attach new
conditions to remote casino operating licences, specifying the maximum stake per spin
permitted for online 🫰 slot games.
However, there is no statutory definition for most
subtypes of gaming in the Gambling Act 2005, such as ‘slots’ 🫰 or ‘roulette’. While there
are product categories for gaming machines in the land-based sector, these are agnostic
to game type 🫰 and instead defined in terms of the limits on structural characteristics,
such as on speed of play and the maximum 🫰 prize value. Slot-type game variants are found
across all gaming machine categories, with maximum stakes varying from £5 on B1
🫰 machines to 10 pence on category D machines.
Therefore, while stakeholders broadly
recognise online slot-type products as a distinct class of 🫰 remote casino game, this
will need to be formally set out in the statutory instrument to determine the scope of
🫰 the limit on stake size. We are seeking a precise description which catches the
intended game types and does not 🫰 create loopholes or incentivise the development of
products which are functionally similar but might be argued to be technically exempt
🫰 (such as those which combine fundamentally slots type gameplay elements with other
games like bingo). Similarly, the description should provide 🫰 clarity to stakeholders as
to the regulatory status of certain gambling activities.
In 2024, the Gambling
Commission introduced rules which apply 🫰 specifically to online slots in its Remote
Technical Standards. For these purposes, slots are defined as: “casino games of a
🫰 reel-based type (includes games that have non-traditional reels)”. The Gambling
Commission consulted on this definition before introducing the new rules, 🫰 and
considered a number of amendments and / or alternatives suggested by stakeholders. It
ultimately concluded that this definition was 🫰 well-understood across the different
types of stakeholders, and was sufficiently specific to prevent catching non-slot games
(particularly if applied to 🫰 remote casino licensees) while minimising the risk of
circumvention. We agree with this assessment, and our aligning with the Gambling
🫰 Commission will avoid unnecessary complexity in the regulatory framework and reduce the
risk that some products fall within scope of 🫰 one definition of slots and not the
other.
For the purposes of this consultation, we therefore consider online slots to be:
🫰 Remote casino games of a reel-based type (including games that have non-traditional
reels or which combine elements of other games 🫰 within a slot game mechanic).
We are
aware that some operators have subsequently sought to challenge the Gambling
Commission’s definition, with 🫰 a view to exempting some of their products from the game
design requirements specific to slots games and the government’s 🫰 intended stake limit.
Our view is that the description above is clear on the types of game in scope, but 🫰 if
necessary the Gambling Commission has powers to update the remote technical standards
definitions to respond to emerging risks or 🫰 boundary pushing products.
Consultation
question 1: For the purposes of introducing a maximum stake limit, the government
intends to align with 🫰 the definition of online slots used by the Gambling Commission.
We therefore intend for the limit to apply to: Remote 🫰 casino games of a reel-based type
(including games that have non-traditional reels or which combine elements of other
games within 🫰 a slot game mechanic). 1a) Does this description of online slots
adequately describe the products intended for inclusion in the 🫰 maximum stake limit’s
scope? (Mandatory response)
[Yes / No / I don’t know] 1b) Please explain your answer.
(Optional response)
[Open text 🫰 box]
The legislation must also define what is meant by a
“maximum stake.” “Stake” is defined in section 353(1) of the 🫰 Gambling Act 2005 as
follows:
“stake” means an amount paid or risked in connection with gambling and which
either- i. is 🫰 used in calculating the amount of the winnings or the value of the prize
that the person making the stake 🫰 receives if successful, or
ii. is used in calculating
the total amount of winnings or value of prizes in respect of 🫰 the gambling in which the
person making the stake participates
However, it may be simpler to think of a stake
from 🫰 a customer rather than operator perspective. Therefore, we consider the
description of stake below to be the most suitable for 🫰 the purposes of this
consultation. Sometimes operators add a bonus to the stake as a promotional device, but
here the 🫰 stake is taken to refer only to the customer’s own money put at risk.
‘Maximum
stake per spin’ means the maximum 🫰 amount a player can pay or risk per spin or game
cycle.
To note, our intention is that the imposed limit 🫰 should serve as a maximum stake
which customers can choose to stake up to, rather than as a new default 🫰 which operators
drive customers towards, or which is otherwise seen as objectively ‘safe’. Operators
currently offer stakes from as little 🫰 as 1 penny per spin, and we would expect a range
of staking options below the maximum to remain available.
Consultation 🫰 question 2: The
government is developing a description of a maximum stake. This description will be
adapted in legislation to 🫰 introduce a maximum stake limit. The proposed description of
a maximum stake is: ‘Maximum stake per spin’ means the maximum 🫰 amount a player can pay
or risk per spin or game cycle 2a) Is this description of stake suitable for 🫰 the
purpose of the introduction of a maximum stake limit for online slots games? (Mandatory
response)
[Yes/No/I don’t know] 2b) Please 🫰 explain your answer. (Optional
response)
[Open text box]
Again, the concept of a slots ‘spin’ is well understood among
stakeholders, but for 🫰 clarity we use the term in a way consistent with the Gambling
Commission’s Remote Technical Standards which defines a game 🫰 cycle as:
A game cycle
starts when a player depresses the ‘start button’ or takes equivalent action to
initiate the game 🫰 and ends when all money or money’s worth staked or won during the
game has been either lost or delivered 🫰 to, or made available for collection by the
player and the start button or equivalent becomes available to initiate the 🫰 next
game.
Consultation question 3: For the purposes of introducing a maximum stake limit
per spin or game cycle, the government 🫰 intends to align with the definition of game
cycle used by the Gambling Commission’s Remote Technical Standards. Game cycle is
🫰 defined as: A game cycle starts when a player depresses the ‘start button’ or takes
equivalent action to initiate the 🫰 game and ends when all money or money’s worth staked
or won during the game has been either lost or 🫰 delivered to, or made available for
collection by the player and the start button or equivalent becomes available to
initiate 🫰 the next game. 3a) Is this description of game cycle suitable for the purpose
of the introduction of a maximum 🫰 stake limit for online slots games? (Mandatory
response)
[Yes / No / I don’t know] 3b) Please explain your answer. (Optional
🫰 response)
[Open text box]
As outlined in the white paper, we do not intend to introduce
a maximum stake limit for online 🫰 games other than online slots. This is due to the
typically slower spin speeds, a range of other controls on 🫰 structural characteristics
which are being consulted on by the Gambling Commission, the functional role of stake
variation in non-slots gameplay 🫰 (including to mitigate risk), and the less clear-cut
evidence of a product-driven association with harm. In our view, the descriptions 🫰 above
are clear on which products fall within or out of scope.
We also do not intend to
introduce maximum prize 🫰 limits for online slots games as exist for land-based gaming
machines. Submissions to the review call for evidence focused on 🫰 the risks posed by
high stakes, especially in the context of high speed games like slots, rather than the
potential 🫰 for high maximum prizes to cause harm. With the imposition of a stake limit,
we expect maximum prizes will also 🫰 shrink as operators adjust their commercial
exposure. Following the white paper commitment, some operators have told us they expect
that 🫰 game development is likely to trend towards less volatile slots products which are
designed to keep customers engaged without the 🫰 pull of high stakes and prizes.
Chapter
3: Data and considerations for a maximum stake limit for online slots games
In line
🫰 with the overarching objectives of the Review of the Gambling Act 2005, our aim is to
strike an appropriate balance 🫰 between preventing harm and preserving consumer freedoms.
In setting out the options below, we are seeking to understand the various 🫰 impacts
across industry, society and on individuals. Further consideration is given to these
issues in the impact assessment being published 🫰 alongside this document.
A further
overarching goal from the review was to level the playing field between offline and
online gambling, 🫰 and the terms of reference highlighted the need for an equitable
rather than necessarily identical approach between the two sectors. 🫰 The Gambling
Commission’s formal advice to our Review was that a starting point for determining the
appropriate maximum online slots 🫰 stake levels could be considering the current limits
on electronic gaming machines, and then the structural differences between those and
🫰 online play. This could include:
Accessibility: There are no supply-side restrictions
on the accessibility of online slot products, which are available 🫰 to consumers 24 hours
a day and often with the immediacy of a readily accessible smartphone. In contrast, a
player’s 🫰 access to electronic gaming machines is subject to factors such as the
location and opening times of gambling premises, as 🫰 well as limits on the number of
machines that may be operated in each venue.
The wider package of protections in 🫰 place:
Online gambling is account-based, giving operators a detailed understanding of the
person playing and whether they are at risk 🫰 of suffering harm. This underpins a range
of protections applied at an account level and across products. These background
safeguards 🫰 are being continually strengthened including through the Gambling
Commission’s new customer interaction requirements and guidance, and the introduction
of financial 🫰 risk checks for high spending customers. In contrast, play on land-based
gaming machines is often anonymous, although staff are on 🫰 site and able to
intervene.
Game design: While the Gambling Commission’s remote technical standards and
machine technical standards apply similar controls 🫰 with regard to online and offline
slot games including on speed of play, the remote sector offers a wider and 🫰 more
rapidly evolving product mix. A single digital gaming machine cabinet might typically
offer in the region of 100 to 🫰 200 variations of slots games, whereas online there are
thousands of functionally similar but visually varied games available.
Box 1:
International 🫰 approaches Several governments and regulators in other jurisdictions have
mandated stake limits for online slots games in recent years, often 🫰 in line with
longstanding limits on land-based gaming machines in those jurisdictions. Other
jurisdictions have opted for different approaches such 🫰 as not licensing the provision
of higher risk online casino games like slots, or introducing cross-product deposit/
loss limits to 🫰 minimise the risk of gambling-related financial harm. The experience of
other jurisdictions is being considered as part of this consultation 🫰 process, but each
jurisdiction has a unique historical and socio-economic relationship with gambling, and
measures which are effective or ineffective 🫰 in one jurisdiction may not have a similar
impact elsewhere. Measures adopted worldwide include: Germany: Overhauled its
regulatory framework for 🫰 gambling in 2024,and introduced a €1 maximum stake limit for
online slots (to bring it in line with its land-based 🫰 sector). Spins cannot be quicker
than every 5 seconds.
Overhauled its regulatory framework for gambling in 2024,and
introduced a €1 maximum 🫰 stake limit for online slots (to bring it in line with its
land-based sector). Spins cannot be quicker than every 🫰 5 seconds. Greece: Introduced a
€2 maximum stake limit for both online slots and other online casino games in 2024.
🫰 However, this was increased from €2 to €20 per spin in 2024 following a
review.
Introduced a €2 maximum stake limit 🫰 for both online slots and other online
casino games in 2024. However, this was increased from €2 to €20 per 🫰 spin in 2024
following a review. Spain: Spanish law has no limits on stake per spin for any online
product 🫰 — however, operators must establish daily, weekly and monthly deposit limits
for player accounts. The Spanish regulator is proposing new 🫰 rules, including
session-based loss limits for online casino gaming where players would have to set a
time limit and net 🫰 spend limit at the start of every session.
Spanish law has no limits
on stake per spin for any online product 🫰 — however, operators must establish daily,
weekly and monthly deposit limits for player accounts. The Spanish regulator is
proposing new 🫰 rules, including session-based loss limits for online casino gaming where
players would have to set a time limit and net 🫰 spend limit at the start of every
session. Italy: Similarly, Italy does not have slot specific limits, but players are
🫰 required to set account level (monetary) limits of their own choice which apply across
products.
Similarly, Italy does not have slot 🫰 specific limits, but players are required
to set account level (monetary) limits of their own choice which apply across products.
🫰 Czech Republic: Introduced stake and prize limits across land-based and remote gaming
to reduce the risk of harmful gambling. For 🫰 internet games, the bet on one game must
not exceed CZK 1000 (approx £35) and the winnings from one game 🫰 must not exceed CZK
500000 (approx £18000).
Introduced stake and prize limits across land-based and remote
gaming to reduce the risk 🫰 of harmful gambling. For internet games, the bet on one game
must not exceed CZK 1000 (approx £35) and the 🫰 winnings from one game must not exceed
CZK 500000 (approx £18000). France: Online slot games and most other remote casino
🫰 games cannot be offered by licensed operators.
Factual information and data
To help
inform responses, this section sets out some of the 🫰 best available descriptive
statistics on online slots and how they are currently offered and used. The Gambling
Commission has made 🫰 a formal data request to industry using its regulatory powers, in
order to provide more detailed advice to the government 🫰 ahead of our making a final
decision and preparing a final impact assessment. That data will where appropriate be
published 🫰 with the government response to this consultation, however we do not expect
it to vary significantly from the currently available 🫰 information outlined below.
Since
March 2024, the Gambling Commission has been collecting and publishing detailed
information from online gambling operators. This 🫰 includes a detailed breakdown of
staking patterns with leading operators who represent approximately 80% of the online
gambling market (but 🫰 given size and product mix they may not be fully representative of
all online slots providers). The data for the 🫰 2024/23 financial year covers some 76
billion individual staking events (spins), and shows that high stakes are very rare,
with 🫰 stakes over £20 comprising just 0.02% of all spins. To note, the collected data
did not distinguish between stakes above 🫰 and below £15 within the £10.01 to £20
bracket, however based on the best available data we estimate half of 🫰 those stakes were
above £15, and half below. We have also estimated the importance for revenue of
different staking bands 🫰 within the current framework.
Figure 2: Staking behaviour on
online slots in 2024/23 financial year and estimated importance for GGY of 🫰 different
staking bands
Stake size Individual spins at given stake % of all stakes Estimated % of
slots GGY derived from 🫰 stakes in each band* £1 and below 69,818,001,655 90.96% 69.39%
£1.01 to £2 4,683,732,773 6.10% 12.55% £2.01 to £5 1,832,226,925 🫰 2.39% 10.65% £5.01 to
£10 356,699,701 0.46% 4.78% £10.01 to £15 24,882,820 (estimated) 0.03% (estimated)
0.59% £15.01 to £20 24,882,820 🫰 (estimated) 0.03% (estimated) 0.85% £20.01 to £50
18,217,617 0.02% 1.06% £50.01 to £100 687,791 0.00% 0.09% >£100 108,758 0.00% 0.04%
🫰 Total 76,759,440,860 100% 100%
*This assumes all slots games have a 95% return to
player, and the distribution of spend within 🫰 each bucket is modelled as non-linear.
Source: Gambling Commission, market impact data
While high stakes are rare in the
context of 🫰 all spins, it is clear that individual players often vary their stakes over
the course of a year, for instance 🫰 just after big wins, to meet any rewagering
requirements on bonuses (being separately considered by the Gambling Commission), or
just 🫰 to maximise enjoyment at certain times. Flutter told us that in the year before
its imposition of a £10 stake 🫰 limit, 4% of players staked over £10 on at least one
spin, and that under the new limits approximately 9% 🫰 of players staked over £5 over the
course of 2024. However, even among these players most staking is at lower 🫰 levels, and
Flutter reported that prior to its stake cut just 0.1% of slots players staked over £10
for more 🫰 than half of their total number of spins.
As outlined in the white paper, a
data request to industry in April 🫰 2024 alongside the review call for evidence provided
important insight into how stake sizes are associated with harm, as measured 🫰 by
operator-assigned risk scores as the best available proxy. This highlighted the
overrepresentation of customers identified as high risk among 🫰 high stakers, although
this data could not explore the cause of such overrepresentation. However, it also
found that even high 🫰 risk players play mainly at low stakes. The white paper gave
fuller consideration to the data, including its limitations. We 🫰 note that distributions
may have changed as operators’ algorithms and approaches (including voluntary slots
stake limits) have continued to evolve.
Figure 🫰 3: % of spins by stake size and operator
assessed harm detection score
Stake size Not flagged Low Medium High Total 🫰 ≤ £1 63% 22%
12% 2% 100% £1.01 - £2 53% 26% 17% 4% 100% £2.01 - £5 48% 26% 🫰 19% 7% 100% £5.01 - £10
41% 25% 22% 11% 100% £10.01 - £20 38% 24% 23% 15% 100% £20.01 🫰 - £50 42% 23% 23% 13%
100% £50.01 - £100 35% 18% 29% 19% 100% > £100 36% 20% 21% 🫰 23% 100%
Source: Gambling
Commission Data request April 2024
Box 2: Summary of best available statistics about
current slots play The below 🫰 is based on Gambling Commission market impact data for
2024/23 which covers approximately 80% of the online gambling market by 🫰 GGY. The mean
stake size is 60 pence
The average online slots session length is 17 minutes, but about
15% of 🫰 slots sessions last over an hour
The average number of spins per session is
145
The average loss per session is £4.26
The 🫰 quickest slots game cycles can happen is
every 2.5 seconds, but, we estimate the average spin takes approximately 7
seconds
While 🫰 there are currently no statutory limits on stakes, most operators offer
minimum stakes of between 1 penny and 10 pence 🫰 per spin, up to maximum stakes of
between between £10 and £50 per spin. We have heard reports of (but 🫰 been unable to
confirm) some licensed operators offer spins of up to £500 for certain individuals on
certain games.
Any of 🫰 the options under consideration will result in a significant
change in the maximum stakes which operators offer. Customers who would 🫰 have staked
above limits will broadly respond in one or a combination of the ways below. This
depends on a 🫰 number of factors, including the level at which the stake limit is set,
and each of the possible responses comes 🫰 with different potential risks or
benefits.
Slots play adjustment. When customers are unable to stake at the level they
wish per 🫰 spin, some customers may simply play more spins at a lower stake level,
potentially by extending session length or playing 🫰 more intensely.
Displacement to
other products. The appeal of slots play may diminish for some customers if they are
unable to 🫰 stake to a certain level, and they may move to other products in the licensed
land-based or online sectors, such 🫰 as roulette.
Displacement to the black market. While
the risk is not a reason to forgo changes to make licensed products 🫰 safer and we are
taking wider action to improve the regulator’s ability to disrupt illegal operators, a
proportion of slots 🫰 players who cannot access their desired stakes in the licensed
sector may turn to unlicensed providers. These providers are easy 🫰 to access online and
do not offer the wider player protections which are required with a Gambling Commission
licence. We 🫰 expect the overall black market risk to be higher for the lower limit
options considered below (which are likely to 🫰 have a greater impact on player behaviour
and spend in the licensed sector).
Spend less overall. Some customers will moderate
their 🫰 gambling behaviour in response to new limits, and spend less. Our intention is
that particularly those customers who are at 🫰 risk of incurring harmful losses could
have this prevented or substantially mitigated by playing at lower levels. However, we
recognise 🫰 those already in the grips of an addiction are the most likely to respond to
the stake limit in other 🫰 ways than reducing spend.
The information provided to DCMS by
Flutter helps illustrate these potential customer responses. It found that following
🫰 the implementation of the £10 limit, the number of stakes between £5 and £10 increased,
suggesting many players simply reduced 🫰 the stakes they played with, but may have
moderately increased their number of spins to stake the same amount overall. 🫰 In
Flutter’s experience there was no evidence of displacement to other products, but they
estimate approximately a quarter of the 🫰 revenue derived from stakes over £10 was lost,
with customers going either to other licensed operators offering higher stakes slot
🫰 play or to the black market. A range of other safer gambling measures such as account
level controls and the 🫰 online slots game design rules were introduced over this period,
making it difficult to measure the impact of stake limits 🫰 in isolation.
Chapter 4:
Policy options for a maximum stake limit for online slots games to apply to all
adults
The options 🫰 below relate to the maximum stake limit which would be available to
any adult playing online slots with a licensed 🫰 operator. Specific controls for young
adults are considered in the next section.
The limit would apply to all slots games
offered 🫰 by licensed operators, and operators would under no circumstances be allowed to
offer higher stakes, even if customers can provide 🫰 evidence of lack of harm or their
ability to afford them. As outlined in the white paper, we considered the 🫰 case for a
tiered limit, but decided on a universal limit given the benefits for speed of
implementation, clarity for 🫰 businesses and consumers, and lower dependence on wider
harm detection algorithms which we do not yet consider to be sufficiently 🫰 established
safeguards across all remote operators.
Our intention is that no matter what option is
chosen, there will be future opportunities 🫰 to review and if necessary adjust the
limits. For instance, on several occasions in previous years, the limits on land-based
🫰 gaming machines have been adjusted to reflect the impact of inflation.
Options
Option 1
- A maximum online slots stake limit of 🫰 £2 per spin As the most restrictive option
under consideration, a £2 stake limit on online slots would have the 🫰 greatest impact on
consumers and businesses. It would align online slots limits with those on widely
available B3 gaming machines 🫰 in high street gambling premises such as bookmakers, bingo
halls and arcades, although they have different wider requirements on monitoring 🫰 and
intervening with players. While 97% of all individual online slot stakes are below £2,
operators have reported to us 🫰 that as many as 35% of online slot players stake over £2
on at least one spin in a given 🫰 year. They would not be able to do so within the
licensed sector if this option is chosen. Stakes over 🫰 £2 currently contribute an
estimated 18% of slots GGY.
Option 2 - A maximum online slots stake limit of £5 per
🫰 spin A £5 limit for online slots stakes would align them with the limits on B1 gaming
machines in casinos. 🫰 This is the highest limit permitted on any land-based gaming
machine at present. Stakes over £5 make up just over 🫰 0.5% of all staking events on
online slots, but contribute an estimated 7.4% of slots GGY. Operators have provided
different 🫰 figures of between 8% and 23% of players currently staking over £5 on at
least one spin per year. These 🫰 customers would therefore be unable to maintain their
exact current staking pattern in the licensed sector.
Option 3 - A maximum 🫰 online slots
stake limit of £10 per spin A £10 limit on online slot stakes is higher than that
permitted 🫰 on any land-based gaming machine. These higher limits are under consideration
due to the account based play online and the 🫰 associated protections which are not
required or easily replicable in land based products. While one large operator reported
to us 🫰 that around 12% of its slots players ever stake at £10 or above in a year, the
vast majority will 🫰 do so only very occasionally, so the disruption to them is unlikely
to be severe. According to the April 2024 🫰 data request, around 37% of all stakes placed
above £10 were made by high and medium risk players. Our data 🫰 suggests around 2.6% of
slots GGY came from stakes over £10.
Option 4 - A maximum online slots stake limit of
🫰 £15 per spin A £15 limit on slot stakes would result in the smallest change from how
consumers currently play 🫰 on online slots, impacting only a small minority of habitually
or occasionally high-staking players. While playing with high stakes does 🫰 not
necessarily cause harm, the data in figure 3 above does highlight the
overrepresentation of customers identified as at high 🫰 risk among high stakers. A £15
limit would also have the smallest effect on operator GGY of all the options 🫰 being
considered. Stakes over £15 make up just 0.05% of all staking events on online slots
and contribute an estimated 🫰 2% of GGY.
Consultation question 4: The government is
aiming to introduce a maximum stake limit that strikes an appropriate balance 🫰 between
preventing harm and preserving consumer freedoms. 4a) What maximum stake limit for
online slot games would you support, if 🫰 any? (Mandatory response)
[£2 / £5 / £10 / £15
/ None of the above / I don’t know] 4b) Please 🫰 explain your answer, providing evidence
where possible. (Optional response)
[Open text]
Chapter 5: Considerations and policy
options for protecting young adults using 🫰 online slots
The age of 18 is widely
recognised as the age at which one becomes an adult, and gains full 🫰 citizenship rights
and responsibilities. It is the age from which age-restricted products such as alcohol,
tobacco and the full range 🫰 of gambling activities are permitted. However, in light of
the evidence that young adults (specifically those aged 18 to 24) 🫰 may be a particularly
vulnerable cohort, the white paper committed to consult on extra slot-specific
protections for this group, as 🫰 well as lower thresholds for financial risk checks. This
builds on the extra protections for young adults which some operators 🫰 have already
introduced, but are not consistent across the sector.
According to the Public Health
England Gambling-related harms evidence review, the 🫰 problem gambling rate in the 16 to
24 age group is 0.8%. This age group also has the highest average 🫰 Problem Gambling
Severity Index (PGSI) score (0.26) of any age group. The white paper also considered
the evidence on the 🫰 importance of young adulthood in forming gambling behaviours, and
the concerning links between suicide and problem gambling in young adults.
As 🫰 set out
in the Gambling Commission’s formal advice to the review, there are a number of
potential factors at play 🫰 including continuing cognitive development (up to the age of
25), and common life-stage changes such as changing support networks and 🫰 managing money
for the first time. Other evidence considered during the Act Review highlighted that
adolescents have a greater risk 🫰 tolerance compared to older adults and this may be
reflected in their attitudes towards gambling. Data included in the Gambling
🫰 Commission’s remote customer interaction consultation also shows that those aged 18 to
24 have the lowest average discretionary income of 🫰 any adult age bracket, so may be
more likely to suffer financial harm from relatively modest losses.
Allied to the
evidence 🫰 considered above on the product specific risks on online slots, there is a
strong case for slot specific measures for 🫰 this cohort. However, evidence is limited on
precisely how young adults (as opposed to all adults) currently engage with slots. 🫰 The
Patterns of Play data in figure 4 below indicates that the typical stake size for
online slots for those 🫰 aged 18 to 24 is lower than for other age groups (with the mean
in this July 2024 to June 🫰 2024 data set being £1.05 compared to £1.30 across all adults
aged 25+), but we lack other important information. We 🫰 are hoping to address this
through a data request to industry which is being made alongside this consultation and
will 🫰 inform the government’s response.
Figure 4: £ average stake size by age group
Age
group Mean stake size (£) Median stake size 🫰 (£) Under 21 £1.11 £0.51 21-24 £0.99 £0.53
25-34 £1.12 £0.57 35-44 £1.08 £0.55 45-54 £1.44 £0.54 55-64 £1.46 £0.50 🫰 65-74 £1.21
£0.51 75+ £1.53 £0.50
Source: NatCen Patterns of Play Technical Report 2- Account Data
File: Table 16
Alongside the options 🫰 for slot specific protections outlined below, the
white paper proposed other protections for young adults gambling online. Specifically,
the thresholds 🫰 for financial risk checks, where operators will be obliged to consider a
gambler’s spending in the context of their financial 🫰 circumstances for signs that their
spending is out of control or harmful, are proposed to be lower for younger adults. 🫰 The
Gambling Commission will shortly be publishing updated guidance on remote customer
interaction which includes specific provisions that operators should 🫰 ‘have regard to a
customer’s age when considering potential vulnerabilities’. These measures are intended
to provide extra protections for a 🫰 potentially vulnerable group, without unnecessarily
restricting their ability (as adults) to participate.
Options:
The options considered
below are intended to work as 🫰 an additional targeted protection beyond the limits
considered above. The appropriate limit for all adults is being considered alongside
the 🫰 case for extra protections for younger adults, and the stake limit for young adults
will be the same as or 🫰 lower than the limit for all adults, whatever level is
chosen.
Option A - a maximum online slots stake limit of 🫰 £2 per spin for 18 to 24 year
olds The best available evidence shows that 18 to 24 year olds 🫰 typically stake lower
amounts than other age groups, with an average stake 20% lower than the average for all
adults 🫰 according to Patterns of Play. A £2 limit for this cohort specifically would
therefore be less disruptive than it might 🫰 be as a general limit, but is still the most
disruptive option being considered.
Option B - a maximum online slots 🫰 stake limit of £4
per spin for 18 to 24 year olds A young adult-specific £4 limit on online slot 🫰 stakes
would be less restrictive than the £2 limit on B2/B3 gaming machines. The potential
argument for this is that 🫰 even while the young adult cohort is potentially vulnerable,
the extra protections around online play including the lower financial risk 🫰 check
thresholds, could still give greater protection than largely anonymous land-based play.
The limit would still be lower than the 🫰 £5 stake limit on land-based casino machines,
which is available to all adults.
Option C - Applying the same maximum stake 🫰 limit to
all adults, but building on wider requirements for operators to consider age as a risk
factor for gambling-related 🫰 harm Some respondents to the call for evidence argued that
young adults should not be prevented by default from accessing 🫰 the gambling products
and staking options available to other adults. Instead, they argued that the default
should be to treat 🫰 all adults in the same way, and that any targeted protections for
young adults instead come ‘behind the scenes’, through 🫰 operators’ existing obligations
to identify risk. As outlined above, the Commission’s customer interaction guidance
already suggests operators should have regard 🫰 to a customer’s age when considering
vulnerabilities. Rather than introduce a specific lower stake limit in statute for this
cohort, 🫰 we could reiterate to industry that limiting customers to only lower stakes
play on certain products is already part of 🫰 the toolkit of responses at their disposal
when responding to risk on a case-by-case basis. In line with the current 🫰 outcome based
regime, the Commission could continue to take enforcement action when an operator’s
approach to identified vulnerabilities or risk 🫰 was not proportionate.
Consultation
question 5: The government is seeking a balanced approach to the protection of young
adults. We recognise 🫰 the evidence of risks which can accompany potentially vulnerable
young adults gambling on high risk online slots at high stakes, 🫰 but also that as adults
we must treat those aged 18 to 24 fairly and proportionately. 5a) What maximum stake,
🫰 if any, do you support for young adults aged 18-24? (Mandatory response)
[£2 / £4 /
consistent with the limit for 🫰 all adults but with extra operator vigilance / I don’t
know] 5b) Please explain your answer and reference any relevant 🫰 supporting evidence if
appropriate. (Optional response)
[Open text]
Chapter 6: Impact
To help inform our
consideration of this issue, we have published a 🫰 consultation stage impact assessment
alongside this consultation. The IA contains a cost/benefit analysis and consideration
of wider impacts of the 🫰 options explored in this consultation to help inform responses,
and explores how the chosen measure will be monitored and evaluated 🫰 following
implementation. A summary of the cost/benefit analysis is provided below.
Figure 5:
summary of estimated GGY impact of options for 🫰 general online slots stake limits
Option
GGY reduction in £m (central estimate) GGY reduction as a % of online slots GGY 🫰 in
2024/22 GGY reduction as a % of all remote GGY in 2024/22 Option 1 - A maximum online
slots 🫰 stake limit of £2 per spin £310m 10.3% 4.8% Option 2 - A maximum online slots
stake limit of £5 🫰 per spin £124m 4.1% 1.9% Option 3 - A maximum online slots stake
limit of £10 per spin £39m 1.3% 🫰 0.6% Option 4 - A maximum online slots stake limit of
£15 per spin £31m 1.0% 0.5%
Figure 6: summary of 🫰 estimated GGY impact of options for
slots specific protections for young adults
Option GGY reduction in £m (central
estimate) GGY reduction 🫰 as a % of online slots GGY in 2024/22 GGY reduction as a % of
all remote GGY in 2024/22 🫰 Option A - a maximum online slots stake limit of £2 per spin
for 18 to 24 year olds £18m 🫰 0.6% 0.3% Option B - a maximum online slots stake limit of
£4 per spin for 18 to 24 year 🫰 olds £10m 0.4% 0.2% Option C - Applying the same maximum
stake limit to all adults in statute, but building 🫰 on wider requirements for operators
to consider age as a risk factor for gambling-related harm TBC - but likely minimal 🫰 in
addition to impact of the general limit TBC - but likely minimal in addition to impact
of the general 🫰 limit TBC - but likely minimal in addition to impact of the general
limit
Our economic assessment of the impact of 🫰 potential changes is limited in some
ways by the lack of available data from the industry, but the Gambling Commission 🫰 has
issued a formal data request to inform advice to government which will help improve our
estimates. Further, there are 🫰 difficulties in estimating the precise behavioural
responses to new limits. Alongside the GGY reduction, there may be some other costs 🫰 to
operators, such as the implementation costs of game development teams needing to adjust
the stake levels on live games. 🫰 These are explored fully in the IA, and we will include
any new information on impacts in a final stage 🫰 impact assessment which will be
published alongside the consultation response later this year.
Given the complexity of
gambling-related harms and the 🫰 role of many different factors in creating or
exacerbating it, we are also unable to accurately estimate how limiting the 🫰 maximum
stake on online products will in isolation impact the population rates of
gambling-related harm. However, as explored in the 🫰 impact assessment, we have evidence
that any of the options above will limit the potential for harmful losses from those
🫰 gambling at elevated levels of risk or experiencing problem gambling compared to the
status quo of theoretically unlimited stakes.
Consultation question 🫰 6: The options
considered throughout this consultation are likely to have significant impacts on both
gambling customers (including those being 🫰 harmed by gambling) and businesses. Our
impact estimates for each option under consideration are considered in full in the
consultation 🫰 stage impact assessment. 6a) Are there any additional impact
considerations, including on the assumptions in the accompanying impact assessment, or
🫰 on the risk of unintended consequences? (Mandatory response) [Yes / No / I don’t know]
6b) Please explain your answer 🫰 and provide relevant evidence. We would particularly
welcome input on transition costs, and on the impacts for small and micro 🫰 businesses.
(Optional response) [Open text]
Consultation question 7: The Department for Culture,
Media and Sport will have due regard to the 🫰 public sector equality duty, including
considering the impact of these proposals on those who share protected characteristics,
as provided by 🫰 the Equality Act 2010. 7) Please indicate if you believe any of the
proposals in this Consultation are likely to 🫰 impact persons who share such protected
characteristics and, if so, please explain which group(s) of persons, what the impact
on 🫰 any such group might be and if you have any views. (Optional response)
[Open
text]
Consultation question 8: 8) Are there any 🫰 other factors or points you wish to
highlight that have not been considered above? (Optional response)
[Open
text]
Consultation question 9: 9) 🫰 Please upload any further supporting evidence that
you wish to share. (Optional response)**
[Upload attachment(s)]
Chapter 7: Summary of
questions
Pre consultation demographic 🫰 questions Are you responding on behalf of an
organisation or as an individual? (Individual / Organisation / Other [please specify])
🫰 If individual What is your age? (0 to 17 / 18 to 24 / 25 to 44 / 45 to 🫰 64 / 75 to 84 /
85+ / Prefer not to say) What part of Great Britain do you live 🫰 in? (England / Scotland
/ Wales / Prefer not to say / Outside of Great Britain [please specify]) Have you
🫰 gambled in the past year? (Yes / No/ I don’t know / Prefer not to say) Which of the
following 🫰 best describes your interest in gambling policy (select up to two options)?
(Gambling industry professional, gambling researcher/academic, gambling treatment
provider, 🫰 personally harmed by gambling, affected negatively by another person’s
gambling, recreational gambler, government/regulatory professional, other, prefer not
to say) Is 🫰 any of the information you have provided confidential, commercially
sensitive or otherwise unsuitable for publication (including in anonymised)? If so,
🫰 please indicate what. (Free text box) If organisation What is the name of your
organisation? (Free text box) Is the 🫰 organisation headquartered in Great Britain? (Yes
/ No / I don’t know) Which of the following best represents your organisation’s 🫰 sector?
(remote gambling industry, land-based gambling industry, both remote and land-based
gambling industry, gambling-related sector (e.g. advertising, sport, or broadcasting),
🫰 government/regulator, lived experience peer support charity, academic/research,
treatment provision, trade association, local authority/ licensing board, other, I
don’t know) How 🫰 many employees does the organisation you are responding on behalf of
have globally? (1-9 / 10-19 / 20-49 / 50- 🫰 99 / 100 - 250 / 250 - 499 employees / 500+
employees / I don’t know) Are you happy 🫰 for government to attribute responses to your
organisation in a published response to this consultation? (Yes / No) Is any 🫰 of the
information you have provided confidential, commercially sensitive or otherwise
unsuitable for publication (including in anonymised)? If so, please 🫰 indicate what.
(Free text box)
Consultation questions
Q1) For the purposes of introducing a maximum
stake limit, the government intends to align 🫰 with the definition of online slots used
by the Gambling Commission. We therefore intend for the limit to apply to: 🫰 Remote
casino games of a reel-based type (including games that have non-traditional reels or
which combine elements of other games 🫰 within a slot game mechanic). Q1a) Does this
description of online slots adequately describe the products intended for inclusion in
🫰 the maximum stake limit’s scope? (Mandatory response)
[Yes / No / I don’t know] Q1b)
Please explain your answer. (Optional response)
[Open 🫰 text box]
Q2) The government is
developing a description of a maximum stake. This description will be adapted in
legislation to 🫰 introduce a maximum stake limit. The proposed description of a maximum
stake is: ‘Maximum stake per spin’ means the maximum 🫰 amount a player can pay or risk
per spin or game cycle. Q2a) Is this description of stake suitable for 🫰 the purpose of
the introduction of a maximum stake limit for online slots games? (Mandatory
response)
[Yes/No/I don’t know] Q2b) Please 🫰 explain your answer. (Optional
response)
[Open text box]
Q3) For the purposes of introducing a maximum stake limit per
spin or game 🫰 cycle, the government intends to align with the definition of game cycle
used by the Gambling Commission’s Remote Technical Standards. 🫰 Game cycle is defined as:
A game cycle starts when a player depresses the ‘start button’ or takes equivalent
action 🫰 to initiate the game and ends when all money or money’s worth staked or won
during the game has been 🫰 either lost or delivered to, or made available for collection
by the player and the start button or equivalent becomes 🫰 available to initiate the next
game. Q3a) Is this description of game cycle suitable for the purpose of the
introduction 🫰 of a maximum stake limit for online slots games? (Mandatory
response)
[Yes/No/I don’t know] Q3b) Please explain your answer. (Optional
response)
[Open 🫰 text box]
Q4) The government is aiming to introduce a maximum stake
limit that strikes an appropriate balance between preventing harm 🫰 and preserving
consumer freedoms. Q4a) What maximum stake limit for online slot games would you
support, if any? (Mandatory response)
[£2 🫰 / £5 / £10 / £15 / None of the above / I
don’t know] Q4b) Please explain your answer, 🫰 providing evidence where possible.
(Optional response)
[Open text box]
Q5) The government is seeking a balanced approach
to the protection of young 🫰 adults. We recognise the evidence of risks which can
accompany potentially vulnerable young adults gambling on high risk online slots 🫰 at
high stakes, but also that as adults we must treat those aged 18-24 fairly and
proportionately. Q5a) What maximum 🫰 stake, if any, do you support for young adults aged
18-24? (Mandatory response)
[£2 / £4 / consistent with the limit 🫰 for all adults but
with extra operator vigilance / None of the above / I don’t know] Q5b) Please explain
🫰 your answer and reference any relevant supporting evidence if appropriate. (Optional
response)
[Open text box]
Q6) The options considered throughout this consultation 🫰 are
likely to have significant impacts on both gambling customers (including those being
harmed by gambling) and businesses. Our impact 🫰 estimates for each option under
consideration are considered in full in the consultation stage impact assessment. Q6a)
Are there any 🫰 additional impact considerations, including on the assumptions in the
accompanying impact assessment or on the risk of unintended consequences? (Mandatory
🫰 response)
[Yes / No / I don’t know] Q6b) Please explain your answer and provide
relevant evidence. We would particularly welcome 🫰 input on transition costs and on the
impacts for small and micro businesses. (Optional response)
[Open text box]
Q7) The
Department for 🫰 Culture, Media and Sport will have due regard to the public sector
equality duty, including considering the impact of these 🫰 proposals on those who share
protected characteristics, as provided by the Equality Act 2010. These are age,
disability, gender reassignment, 🫰 marriage and civil partnership, pregnancy and
maternity, race, religion or belief, sex, and sexual orientation. Q7) Please indicate
if you 🫰 believe any of the proposals in this Consultation are likely to impact persons
who share such protected characteristics and, if 🫰 so, please explain which group(s) of
persons, what the impact on any such group might be and if you have 🫰 any views.
(Optional response)
[Open text box]
Q8) Are there any other factors or points you wish
to highlight that have not 🫰 been considered above? (free text box/ file upload)
(Optional response)
[Open text box]
Q9) Please upload any further supporting evidence
that you 🫰 wish to share. (Optional response)
Chapter 8: How to respond
Please respond to
this consultation by completing the online response form below:
Start 🫰 online form
If
you cannot access the link, please send responses to gamblingactreview@dcms.uk in a
document format like PDF or Microsoft 🫰 Word.
By submitting your responses via email you
are agreeing to the terms outlined in the privacy notice.
We welcome evidence from 🫰 all
parties with an interest in the way that gambling is regulated in Great Britain. We
also welcome international evidence. 🫰 The consultation will close at 11:55 pm on 10
October 2024.
Chapter 9: Privacy notice
Who is collecting my data?
The Department for
🫰 Culture, Media & Sport (DCMS). DCMS is consulting on policy options for measures
relating to the land-based gambling sector. For 🫰 the purposes of personal data collected
in the course of this consultation, DCMS is the data controller.
Purposes of this
privacy 🫰 notice
This notice is provided to meet the obligations as set out in Articles
13 and 14 of the UK General 🫰 Data Protection Regulation (“UK GDPR”) and the Data
Protection Act 2024 (“the DPA”). This notice sets out how DCMS will 🫰 use your personal
data as part of our legal obligations with regard to data protection.
What personal
data do we collect?
The 🫰 personal information we collect and process is the data
provided to us directly by you in the responses to this 🫰 consultation. As an individual,
this includes: your gender, age bracket and region of residence. As an organisation,
this includes: your 🫰 organisation name and size. All questions requesting an individuals
personal information offer a ‘prefer not to say’ option.
How will we 🫰 use your data?
We
will use your data to enable us to carry out our functions as a government department.
Your 🫰 data will be used to inform the development of policy measures to introduce
maximum stake limits on online slots.
What is 🫰 the legal basis for processing my
data?
To process this personal data, our legal reason for collecting or processing this
data 🫰 is:
Article 6(1)(e) of the UK GDPR: to the extent it is necessary to perform a
public task (to carry out 🫰 a public function or exercise powers set out in law, or to
perform a specific task in the public interest 🫰 that is set out in law). In this case,
the processing of your personal data is necessary for the performance 🫰 of a task in the
public interest, as the information gathered helps inform future policies; and
Section
8(d) of the DPA: 🫰 to the extent it is necessary for the effective performance of a task
carried out in the public interest.
What will 🫰 happen if I do not provide this data?
You
have the option to select ‘Prefer not to say’ in response to 🫰 any of the questions that
ask for your personal data.
Who will your data be shared with?
DCMS has commissioned a
third 🫰 party, Qualtrics, to collect your personal data on its behalf. This means we have
asked Qualtrics to collect your information 🫰 via an online survey platform, which we
will review as part of the consultation process.
Information provided in response to
this 🫰 consultation (not including personal information) may be shared with other
government departments and arm’s length bodies, such as the Department 🫰 for Health and
Social Care and the Gambling Commission. The information provided may be published at
an aggregated or anonymised 🫰 level in the government’s consultation response, or
disclosed in accordance with the access to information regimes (primarily under the
Freedom 🫰 of Information Act 2000 and the Environmental Information Regulations 2004)
subject to any applicable exemptions.
Please indicate if any information you 🫰 provide is
commercially or otherwise sensitive.
How long will my data be held for?
Your personal
data will be kept for one 🫰 year in line with DCMS retention policy.
Will my data be used
for automated decision making or profiling?
We will not use 🫰 your data for any automated
decision making.
Will my data be transferred outside the UK and if it is how will 🫰 it be
protected?
Your data will not be transferred outside the UK.
What are my data
protection rights?
You have rights over your 🫰 personal data under the UK GDPR and the
Data Protection Act 2024. The Information Commissioner’s Office is the supervisory
authority 🫰 for data protection legislation, and maintains a full explanation of these
rights on their website DCMS will ensure that we 🫰 uphold your rights when processing
your personal data.
How do I complain?
The contact details for the data controller’s
Data Protection Officer 🫰 (DPO) are:
Data Protection Officer
The Department for Culture,
Media & Sport
100 Parliament Street
London
SW1A 2BQ
Email: dpo@dcms.uk
If you’re
unhappy with the way we 🫰 have handled your personal data and want to make a complaint,
please write to the department’s Data Protection Officer using 🫰 the details above.
If
you believe that your personal data has been misused or mishandled, you may make a
complaint to 🫰 the Information Commissioner, who is an independent regulator. You may
also contact them to seek independent advice about data protection, 🫰 privacy and data
sharing.
Information Commissioner's Office
Wycliffe House Water
Lane
Wilmslow
Cheshire
SK9 5AF
Website: ico.uk
Telephone: 0303 123 1113 Email:
casework@ico.uk
Any complaint to the Information 🫰 Commissioner is without prejudice to
your right to seek redress through the courts.
Changes to our privacy notice
We may
make changes 🫰 to this privacy policy. In that case, the ‘last updated’ date at the
bottom of this page will also change. 🫰 Any changes to this privacy policy will apply to
you and your data immediately. If these changes affect how your 🫰 personal data is
processed, DCMS will take reasonable steps to let you know. Last updated: 14 July
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